Privacy Policy

Last updated: 22 June 2026

KW Media SCG respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, enquire about our services or purchase digital services from us.

1. Who we are

KW Media SCG provides accessibility-first social media, content and creator growth support for creators, founders, charities, small businesses and brands.

For privacy questions, contact:

Email: wells.katherineg@gmail.com

2. Information we may collect

We may collect personal information that you choose to provide, including:

• Your name
• Your email address
• Your organisation or business name
• Your website or social media links
• Details about the service you are interested in
• Messages, enquiries or project information you send to us
• Order and payment-related information when you purchase through our website

We may also collect basic website usage information through Shopify, cookies, analytics tools or similar technologies, such as pages visited, device type, browser type and general location information.

3. How we use your information

We use your personal information to:

• Respond to enquiries
• Provide digital services and project support
• Process purchases and orders
• Communicate with you about your enquiry, order or project
• Improve our website, services and customer experience
• Keep appropriate business, tax and legal records
• Protect the security and operation of our website

We do not sell your personal information.

4. Payments

Payments made through our website are processed securely by Shopify and its payment providers. KW Media SCG does not directly store your full payment card details.

5. Email communication

If you contact KW Media SCG or purchase a service, we may email you about your enquiry, order or project.

We will only send marketing emails if you have agreed to receive them, where required. You can unsubscribe or ask to stop receiving marketing emails at any time.

6. Cookies and analytics

Our website may use cookies and similar technologies to help the website function, understand visitor activity and improve the browsing experience.

Some cookies are necessary for the website to work. Others may support analytics, preferences or marketing features.

You can control cookies through your browser settings. Some features of the website may not work properly if cookies are disabled.

7. Sharing your information

We may share limited personal information with trusted service providers where necessary to run the website, process payments, deliver services or manage business operations.

This may include:

• Shopify
• Payment processors
• Email or communication tools
• Analytics or website support tools
• Professional advisers, where required

We may also share information if required by law or to protect our legal rights.

8. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose it was collected, including to provide services, manage enquiries, keep business records and meet legal, accounting or tax obligations.

9. Your rights

Depending on where you are located, you may have rights over your personal information, including the right to:

• Access the personal information we hold about you
• Ask for incorrect information to be corrected
• Ask for your information to be deleted in certain circumstances
• Object to or restrict certain uses of your information
• Withdraw consent where processing is based on consent

To make a privacy request, email: wells.katherineg@gmail.com

10. Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration. However, no online system can be guaranteed to be completely secure.

11. Third-party links

Our website may include links to third-party websites or social media platforms. We are not responsible for the privacy practices, content or policies of those third-party websites.

12. Updates to this policy

We may update this Privacy Policy from time to time. The latest version will be posted on this website with an updated date.

13. Contact

For any questions about this Privacy Policy or how your personal information is handled, contact:

KW Media SCG
Email: wells.katherineg@gmail.com